Convenience Services



You may choose to have a portion or all your net pay automatically deposited from your paycheck. Payroll Deduction/Direct Deposit makes conducting business with us convenient and timesaving.

You can make arrangements to have your utility bills, insurance premiums, mortgage payments, and even car payments paid directly from your checking account each month on a specified date.

American Express Traveler's Checks are available in several denominations. Single user checks have no fee. Dual signature checks are $1.00 per $100.00 of checks purchased.

Available for any amount. Fee is .50 per money order.

All of our locations offer a Night Depository for your after-hours convenience. Night Deposits are processed the following business day.

You can transfer or wire money out of your account and into someone else's anywhere in the world for a fee of just $20.00 per transfer. You may also have money wired into your account here at the Credit Union at no charge.

Member pay Life and Disability Insurance is available on all installment loans that have a term of 120 months or less. Nearly all Mortgage Products also have this protection available. Contact an Installment or Mortgage Loan Specialist for details that are specific to meet your needs.

We provide this service at all locations for our members' convenience. Notary Service is free of charge.

Assistance with checkbook balancing is available at all of our office locations. A fee of $15.00 per hour may be charged.

A Corporate Check is designed to work like a cashier's check. The funds are guaranteed because the check is drawn on the Credit Union's corporate account. Members may receive 2 free corporate checks per month. A fee of $1.00 each is charged if you need additional corporate checks during a given month.

P.A.L. can be reached 24 hours a day, 7 days a week by dialing: 330-364-8875. Enter your menu selection:


Office HoursPress 1
Rates & AnnouncementsPress 2
Loan RatesPress 3
Share RatesPress 1
AnnouncementsPress 3
Access AccountPress 3

Specific savings or loan numbers are needed to complete these transactions. Please refer to your quarterly statement for your account number(s). You need to input your base account number initially. Enter your account number followed by the pound (#) sign. Enter your personal ID number.

    Commonly used share suffixes:
  • Primary Savings 00
  • Checking 09
  • Money Market 04
  • Christmas Club 07

After Accessing Account


Account Balance Press 1
Statement InformationPress 2
Last 10 transactions on a sub accountPress 1
Interim statement mailed to youPress 2
Last statement sent to youPress 3
Specific check clearedPress 4
Last 25 checks clearedPress 5
Dividend earned & interest paidPress 6
Money TransactionsPress 3
Withdraw by check
(mailed to your home)
Press 1
Move funds between accountsPress 2
Loan PaymentsPress 3
Credit Card Payments
(You can only make payments to the card linked
to the specific account number that you keyed in earlier.)
Press 4
Another Account
(You will also need to know the
personal ID number for this account)
Press 4
Change ID NumberPress 5

Alliance One, MasterCard, Plus, Cirrus, pulse, VISA, Discover, American ExpressThe Master MoneyTM Card is an automated teller machine card and a Check Card combined. This card allows you to access your accounts from almost anywhere in the world 24 hours a day, 7 days a week.

As an ATM card, you can use this card anywhere you see the pulse, Money Station, or PLUS logos. You can withdraw up to 12 times per month from Dover-Phila FCU ATM Locations with no charge. If you direct deposit your pay, pension, or social security you will have 4 free transactions per month on pulse/MoneyStation machines not owned by the Credit Union.

The Check Card (Debit Card) portion of The Master MoneyTM Card gives you the capability to access your checking account when buying goods or services from any establishment that accepts MasterCard. Present the Check Card to the retailer and the purchase amount will be deducted directly from your Dover-Phila FCU checking account just as if you had written a check. Best of all, there are no service charges when the Check Card is used to make purchases and most merchants allow you to receive additional cash back.

ATM Locations:
    Our ATM's are conveniently located in the following places:
  • Main Office
  • Newcomerstown Branch, 5465 East State Road
  • North Wooster Branch
  • New Philadelphia Branch
  • Discount Drug Mart (New Phila location)

Electronic Funds Transfer Fees
  • Twelve (12) ATM withdrawals per month are free at Credit Union-owned ATM machines
  • Four (4) ATM withdrawals per month from Non Credit Union-owned Money Station/Pulse machines are free of charge if payroll or ACH of at least $400.00 are directly deposited into the Credit Union.
  • Credit Union ATM Withdrawal/Inquiry/Transfer fee:..........$1.00 each.
  • Nonproprietary ATM Withdrawal/Inquiry/Transfer fee:..........$1.00 each.
  • ATM transaction resulting in a negative balance fee:..........$20.00.

This publication is mailed to over 22,000 households and is designed to inform members of special rates and services that will be available during the upcoming quarter. Also, the Dover-Phila Federal Credit Union newsletter gives up-to-date information on a wide variety of topics that impact our members' lives.